Need a repair?
Call our award winning Customer Care team for excellent service.
Here's 10 reasons to choose your manufacturer:
1. We have over 170 qualified technicians nationwide
2. Our first time fix rate is over 90%
3. Only Genuine Manufacturer Parts will be fitted where required
4. All parts fitted will come with a 3 month guarantee
5. We will only charge you one Repair Fee even if we have to revisit
6. Our Engineers carry parts on their van to avoid abortive calls
7. We will call you on the morning of the visit to provide you with an AM or PM time slot
8. We will complete a full Product Safety Check following the repair
9. No one cares for your product like the manufacturer
10. No abortive charge fees apply unlike most service networks
In the unlikely event you need to contact us to request an Engineer, you can call our Customer Care number.
If you are out of your warranty period we recommend Home Appliance Care who are our preferred partner and perform fixed price repairs for all New World Appliances.